Wednesday 7.30pm

Cancellation Policy

Please inform Pilatestar if you’re unable to attend your session, via text message or WhatsApp to 07799 358 771. Emails are not always picked up on time. Whether you’ve paid for a drop-in session or a price plan, to cancel or reschedule a class, please contact us at least 24 hours in advance of your class start time - Any cancellation outside this window will result in a missed session. Meaning if you cancel a group session within the 24 hour window you will be charged in full. Cancellation policy is 48 hours for 121 sessions. If you cancel within 48 hours, you will lose your 50% deposit. However, if over the 48 hour window, you will receive a full refund, or you can reschedule it within 2 weeks of the session time. For full Terms, please go to pilatestar.com under What To Expect. Thank you.

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